RISE Privacy Notice
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and payment history
- Transaction history and credit history
- Credit card or other debt and account transactions
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons RISE chooses to share; and whether you can limit this sharing.
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, prevent or mitigate fraud, engage in corporate transactions, or report to credit bureaus
For our marketing purposes – to offer our products and services to you
For joint marketing with other financial companies
For our affiliates’ everyday business purposes – information about your transactions and experiences
For our affiliates’ everyday business purposes – information about your creditworthiness
For our affiliates to market to you
For nonaffiliates to market to you
- Call toll-free (866) 580-1226 to speak to an account representative;
Log in to your account at www.risecredit.com and click on “Account Settings”; or
- Contact us via email: privacy@risecredit.com.
If you are a new customer, we can begin sharing your information thirty (30) days from the date we sent this notice. When you are no longer a customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Call (866) 580-1226 or email privacy@risecredit.com
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain physical, electronic and procedural safeguards. Only authorized employees have access.
We collect your personal information, for example, when you
- Apply for credit
- Give us your income information
- Provide employment information
- Provide account information
- Give us your contact information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit only:
- Sharing for affiliates’ everyday business purposes information about your creditworthiness;
- Affiliates from using your information to market to you; and
- Sharing for nonaffiliates to market to you.
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Financial and nonfinancial companies related by common ownership or control.
- Our affiliates include companies that have common corporate ownership with RISE, such as Elevate Credit, Inc., Elevate Credit Service, LLC, Elevate Decision Sciences, LLC, RISE Credit, LLC, and RISE SPV, LLC.
Financial and nonfinancial companies not related by common ownership or control
- Non-affiliates we share with can include direct marketing companies for application resell, direct mail and other purposes.
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Our joint marketing partners include financial institutions, credit card companies, partners that promote our products, pre-paid debit card providers and other lending companies.
Updating your information: If you need to update the personal information you have given us, log in to your account at www.risecredit.com and click on the “Account Settings” link or call (866) 580-1226 to speak to an account representative.
Do Not Call Policy. This notice is the Rise Do Not Call Policy under the Telephone Consumer Protection Act. We do not solicit via telephone numbers listed on the state or federal Do Not Call lists, unless the law allows. Rise employees receive training on how to document and process telephone marketing choices. Consumers who ask not to receive telephone solicitations from Rise will be placed on the Rise Do Not Call list and will not be called in future campaigns, including those of Rise affiliates.
Call Monitoring and Recording. If you communicate with us by telephone, we may monitor or record the call. We may also monitor and record your usage of our website(s), network, and application(s).
Vermont residents: We will not disclose your personal information with nonaffiliates for their marketing purposes. We will not disclose consumer report information about you with other financial companies for joint marketing purposes without your authorization but we may share information about our transactions or experiences. Additional information concerning our privacy policies can be found at risecredit.com or by calling (866) 580-1226.
California residents: We will not share information we collect about you with affiliated or non-affiliated third-parties, except in the limited circumstances permitted under state law, or if you give us your permission.
North Dakota residents: We will not disclose information about you with non-affiliated, third-party companies or financial institutions, other than as required or permitted by law, without your express permission.
Nevada residents: You may call us at (866) 580-1226 to be placed on our internal “do not call” list for any marketing calls we may make to existing customers. For more information about this notice or the Nevada law related to this notice, you may (1) contact us at (866) 580-1226 or privacy@risecredit.com; or (2) contact the Nevada Attorney General’s Office, Bureau of Consumer Protection, 555 East Washington St., Ste. 3900, Las Vegas, NV 89101; tel. (702) 486-3132; email: BCPINFO@ag.state.nv.us.