CC Bank Privacy Notice

Rev. 02/2024

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and payment history
  • Transaction history and credit history
  • Credit card or other debt and account transactions

When you are no longer our customer, we continue to share your information as described in this notice.


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Capital Community Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information
Does Capital Community Bank share?
Can you limit this sharing?

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus


For our marketing purposes – to offer our products and services to you


For joint marketing with other financial companies


For our affiliates’ everyday business purposes – information about your transactions and experiences

We don't share

For our affiliates’ everyday business purposes – information about your creditworthiness

We don't share

For our affiliates to market to you

We don't share

For nonaffiliates to market to you

To limit our sharing

Call toll-free (866) 580-1226 to speak to an account representative;

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.


Call (866) 580-1226, email or go to 

Who we are
Who is providing this notice?

This privacy notice is provided by Capital Community Bank.

What we do
How does Capital Community Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Capital Community Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or apply for a loan

  • Provide account information or make deposits or withdraws from your account
  • Give us your income information We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes - information about your creditworthiness

  • Affiliates from using your information to market to you

  • Sharing for nonaffiliates to market to you.

State laws and individual companies may give you additional rights to limit sharing. [See below for more on your rights under state law.]

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.


Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Capital Community Bank does not share with our affiliates.

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nonaffiliates we share with can include third party service providers, third party processors, financial services companies, retailers, direct marketing companies and nonprofit organizations.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include prepaid card program managers and consumer credit origination services.

Other Important Information

Do Not Call Policy. This notice is the Rise’s Do Not Call Policy under the Telephone Consumer Protection Act. We do not solicit via telephone numbers listed on the state or federal Do Not Call lists, unless the law allows. Rise employees receive training on how to document and process telephone marketing choices. Consumers who ask not to receive telephone solicitations from Rise will be placed on the Rise Do Not Call list and will not be called in future campaigns, including those of Rise affiliates.

Call Monitoring and Recording. If you communicate with us by telephone, we may monitor or record the call.  We may also monitor and record your usage of our website(s), network, and application(s).

For California residents only: In accordance with California law, we will not share information we collect about California residents with nonaffiliated third parties except as permitted by law, such as with the consent of the customer, to service the customer's accounts, or to fulfill rewards or benefits. We will also limit the sharing of information about you with our affiliates to extent required by applicable California law. For additional information on the California Privacy Policy, click here.

For Vermont Residents only:  We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.  Additional information concerning our privacy policies can be found at or by calling 1-866-580-1226.

For Nevada Residents only:  You may call us at 1-866-580-1226 to be placed on our internal “do not call” list for any marketing calls we may make to existing customers. For more information about this notice or the Nevada law related to this notice, you may (1) contact us at 1-866-580-1226 or (2) contact the Nevada Attorney General’s Office, Bureau of Consumer Protection, 100 N. Carson Street, Carson City, NV 89701; via telephone Hotline: (702) 486-3132; or via e-mail: This notice is being provided pursuant to state law.

For North Dakota Residents only: We will not share information we collect about you with non-affiliated third parties, except as permitted by law, such as to process your transactions or to maintain your account.